Ken Diamond Tour

about us

Ken Diamond Tour & Travel is a registered Travel Agency in Hua Hin since 1996. Our Tourist License is 12/03005. We are the only German Travel Agency in Hua Hin. Our Office is located at the prime Location 21/1 Soi Hua Hin 57 Dechanuchit Alley Hua Hin, the Road from Hua Hin Night Market to the Beach on the right hand side. Our staff speaking English, German and Thai Language. 

Follow Service we provide: We are specialized in Travel Arrangements for Private & small Group Tours. Transfer & Taxi booking, Hotel Booking in Thailand and Worldwide, daily Sightseeing & Adventure Tours. We book International & Domestic Flights, Bus, Train, Ferry and Boat tickets.

Terms & Conditions

Terms and Conditions: Although every effort is made, Ken Diamond Tours Hua Hin shall not be liable for any illness, injury, damages, loss, delay or failure to join the tour that may occur due to factors beyond our control. We highly recommend all passenger have travel insurance coverage. Ken Diamond Tours Hua Hin retains the right to alter routes, itineraries, fares, inclusions, days of operation or even cancel tours if unforeseen circumstances occur. Other accredited tour operators may be used on some tours.

Cancellation Policy: One Day Tours: cancellation or change of date outside of 3 days of departure will result in a 10% cancellation fee. Cancellation or change of date within 3 days of departure will result in a 25% cancellation fee. Failure to board, change of date or cancellation within 24 hours of departure will result in full fare forfeiture.

Multi-day tours: For tours of two or more days, cancellation or change of date outside of 7 days of departure will result in a 25% cancellation fee. Failure to board, cancellation or change of date within 7 days of departure will result in full fare forfeiture.
Overland Package Tours: Overland package tours are subject to the Multi-day Cancellation Policy. If one component of an overland tour package is cancelled or not available, alternative travel arrangements will be made for the passenger. Subsequent tour legs that are not cancelled will continue to be subject to the relevant terms and conditions and cannot be cancelled or changed by the passenger without incurring the associated charges. Accommodation and meals are provided as indicated and are not included between tours.
Ken Diamond Tours Hua Hin will not be held responsible for passengers failing to familiarise themselves with the booking terms and conditions. Refunds are not provided for wet or changing weather conditions.

Extended Tour Travel Insurance Policy: Ken Diamond Tours Hua Hin provide to all passengers a travel insurance for the duration of the tour. You need to provide all full Names, Date of Birth and Passport Number when make a booking. You might not be able to join the trip without it. If you fail to produce the relevant details you are not permitted to travel, we will not be liable for any fares forfeited for your tour.

Change of Date Policy: Where possible Ken Diamond Tours Hua Hin will try to honour change of date requests that are made with at least 5 days’ notice. This is not possible for all tours and is always subject to availability. Change of date requests that are made with less than 5 days’ notice will not usually be accepted. Change of date requests may be subject to an adjustment fee which falls in line with the cancellation fee structure.

Child Policy: Children are permitted on most tours. Child rates are available on most tours. Please check the relevant tour page for child age ranges. Due to limited luggage restrictions on buses, pushers and prams are not permitted on some tours. Please ensure you check with our reservations staff before you bring them along to the tour. Passengers who show up with these items on tours which do not allow them may be refused boarding without refund. Infants (under 2 years of age) are permitted on some of our tours however child restraints are not provided. Please ensure you discuss your infant with our reservations team before booking.

Pick up and Drop off Services: Ken Diamond Tours Hua Hin offer complimentary pickup and drop off services for every tour. Please note it is the customer’s responsibility to be waiting out the front of your selected pickup location (accommodation provider) at least 5 minutes before departure. Failure to wait out the front of your selected location may result in the tour guide being unable to locate you, causing failure to load. Ken Diamond Tours Hua Hin cannot be held responsible for passengers who fail to load.

It is the passenger’s responsibility to ensure that the tour details on their confirmation are correct and the contact details they have provided are up to date. It may be necessary for Ken Diamond Tours Hua Hin to contact passengers regarding the tour prior to departure date. We recommend providing an Mobile number and checking your email regularly prior to your tour.

Meals: Most Tours do include meals and 1 bottle of Water unless otherwise stipulated, however stops will be made during the day where refreshments can be purchased on the day.

Private Transfer: cancellation outside of 1 days of departure will result in a full refund. Failure to board or cancellation within 24 hours of departure will result in full fare forfeiture.

Emergency Number: + 66 817633002

Privacy Policy

Privacy Policy Effective date: October 02, 2019 Ken Diamond Tour (“us”, “we”, or “our”) operates the & website (the “Service”). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. Our Privacy Policy for Ken Diamond Tour is created with the help of the Free Privacy Policy Generator. We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from  Information Collection And Use We collect several different types of information for various purposes to provide and improve our Service to you. Types of Data Collected Personal Data While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to: Email address First name and last name Phone number Address, State, Province, ZIP/Postal code, City Cookies and Usage Data Usage Data We may also collect information how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. Tracking & Cookies Data We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service. Examples of Cookies we use: Session Cookies. We use Session Cookies to operate our Service. Preference Cookies. We use Preference Cookies to remember your preferences and various settings. Security Cookies. We use Security Cookies for security purposes. Use of Data Ken Diamond Tour uses the collected data for various purposes: To provide and maintain the Service To notify you about changes to our Service To allow you to participate in interactive features of our Service when you choose to do so To provide customer care and support To provide analysis or valuable information so that we can improve the Service To monitor the usage of the Service To detect, prevent and address technical issues transfer Of Data Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. If you are located outside Thailand and choose to provide information to us, please note that we transfer the data, including Personal Data, to Thailand and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. Ken Diamond Tour will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information. Disclosure Of Data Legal Requirements Ken Diamond Tour may disclose your Personal Data in the good faith belief that such action is necessary to: To comply with a legal obligation To protect and defend the rights or property of Ken Diamond Tour To prevent or investigate possible wrongdoing in connection with the Service To protect the personal safety of users of the Service or the public To protect against legal liability Security Of Data The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. Service Providers We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. Links To Other Sites Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services. Children’s Privacy Our Service does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers. Changes To This Privacy Policy We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. Contact Us If you have any questions about this Privacy Policy, please contact us: By email: